Our Systems are one of the main reasons our customers choose us and one of the main reasons they continue to use our online training services. Yet many never really see these systems. For example, most clients have their account set-up within minutes of talking to us. Some even say, "How can you do that so fast?" One customer joked that they called us, were set-up that very same day, and had their employees trained within three days… Yet, some of the other companies they were getting quotes from had not even gotten back to them yet.
With our technology background we have a relentless drive to remove waste and provide an exceptional level of service and support with a minimal level of resources. If something takes 4 clicks, how can we get it to one? If we receive multiple support calls on how to do something specific, how can we make that easier so everyone gets it the first time?
We are very fortunate for the thousands of users of our systems, and the feedback we receive. We love it when they tell us how good our systems work and we love it when they tell us how they can be even better. We would love to do your online training and testing and be your Knowledge provider. Please contact us and talk to us about what you are doing. Chances are we can help you to do it better.